CHARLESTON, WV – DMV Commissioner Everett Frazier announced today that additional time has been added to the extension on many driver and vehicle transaction expiration dates due to the continued closure of Regional Offices during the COVID-19 pandemic. Customers that have any of the following documents that expired on or after March 1, 2020 qualify for these extensions:
•Any Driver’s License including Graduated Driver’s License (levels 1, 2, and 3, and includes February expiration dates) and Commercial Driver’s License.
•Instructional Permits, including Commercial Permits.
•Vehicle registration, including temporary vehicle registrations or plates, and IRP registration.
“We understand that customers are concerned about their documents expiring, so I am extending the expiration date for all of the previously stated documents to August 1, 2020. This should provide plenty of time for customers to go online to our website, dmv.wv.gov, and renew the transactions they can, or do mail-in work,” said Commissioner Frazier.
For Commercial Driver’s License applicants and holders, the DMV is working in conjunction with the Federal Motor Carrier Safety Administration (FMCSA). According to Commissioner Frazier, “We understand there is a need to have CDL drivers to deliver necessary supplies during this pandemic. I want to encourage applicants to visit our website to apply for your CDL and follow the steps we have outlined. In addition, medical certifications expiring on or after March 1, 2020 will have until June 30, 2020, to provide a new medical certification to avoid the downgrading of the CDL.”
As far as safety is concerned, DMV is currently upgrading the regional offices with plexiglass wall dividers, masks for employees, and plenty of cleaning supplies. When the offices do begin to open, it will only be a few at a time, and an appointment-based system will be used to keep the numbers at a recommended level for safety. Commissioner Frazier said, “We want customers to feel welcome in our offices, and know that we are doing all we can to provide the best customer service possible. We appreciate their patience through the closure of the regional offices. We will announce soon which offices will open first, and give customers the directions to make appointments through the DMV website, dmv.wv.gov.” For citizens without internet access, DMV will have a phone number for those customers to use. Appointments will be reserved for transactions that cannot be accomplished online, through the mail, or at a kiosk.
For now, customers are encouraged to continue to utilize DMV’s online services portal to handle many of their most requested transactions, including:
•Driver’s license renewal (if no changes, and every other cycle)
•Duplicate driver’s license request
•Vehicle registration renewals
•Duplicate vehicle registration decals and cards
•Print your driving record
•Check your driver’s license status
•A full list of online services may be found by going to dmv.wv.gov
For title and registration work, customers may mail in their documentation, or visit any open license agency in the state. A list of license agencies is also available by going to dmv.wv.gov.
For more information, you may contact the West Virginia Division of Motor Vehicles at 1-800-642-9066.